THE NUMBER ONE FEAR IN EVERY POLL OF AMERICANS IS PUBLIC SPEAKING. SOMEHOW I DIDN’T GET THE GENE FOR THAT FEAR, BUT IT ALL EVENS OUT SINCE I HAVE THE GENE FOR GRAY HAIR (STARTING AT AGE 19). FOR ME, THE
BEST PART OF TRAVELING SOMEWHERE TO DO A SPEAKING ENGAGEMENT IS MEETING OTHER DESIGNERS AND SEEING
FRIENDS IN DIFFERENT CITIES. I DON’T MIND SITTING IN AIRPORTS OR WAKING UP AND FORGETTING WHERE I
AM (THAT’S NOT ONLY IN TRAVELING SITUATIONS). ALMOST ALL OF THE TIME, EVERYTHING RUNS SMOOTHLY ... BUT
THINGS DO GO WRONG. IT CAN BE AN AUDIO-VISUAL GLITCH OR GENERAL TRAVEL DISASTER OR, IN SOME CASES,
STALKERS. THE STORIES OF THESE MISHAPS ALWAYS POP UP AT DINNERS WITH FELLOW DESIGNERS ON THE SPEAKING
CIRCUIT. SO, IN A SLIGHT SHIFT FROM MY TYPICAL INTERVIEW, I ASKED SEVERAL ARTISTS TO TELL THEIR WORST
SPEAKING STORIES. NOW, EACH AND EVERY PERSON I TALKED WITH WAS, AS I AM, EMPHATICALLY HONORED TO BE
ASKED TO SPEAK. WE ALL LOVE THE EXPERIENCE WHEN IT WORKS. AND NOBODY WANTS TO BE ACCUSED OF BEING THE
ROCK-STAR DESIGNER DEMANDING ONLY GREEN M&MS.
KATHY MCCOY.
A number of years ago I gave a presentation at a venerable Midwestern
art school that still resided in its atmospheric but somewhat
tired Arts & Crafts-era building. My presentation was to
take place in a picturesque lecture room that apparently doubled
as a life-drawing studio. My visuals were projected on a tack board
wall (painted white in the distant past) pocked with pushpin holes.
There was a door in the middle of the projection surface. Every
slide had the door with the doorknob in the middle of the image. I
hoped someone would come through the door from the next room
and enter one of my portfolio images to surreal effect. Unfortunately
that did not occur, although in the middle of my presentation,
the school’s fire alarm went off, interrupting us for about 15
minutes while we shivered on the school’s front steps.
This school now enjoys its own crisp new building, having
joined a university with deeper pockets.
MARC ENGLISH mid-comment.
MARC ENGLISH
I’m in a small town somewhere in the U.S. Post-lecture, the AIGA
chapter president gives me a ride to the bar where we are to meet
the rest of the board. I had met the president once before, at an
AIGA national conference. She puts her hand on my thigh. She
is married. I remove her hand. At the crowded pub she is literally
grabbing my ass, assuming others can’t see. I renegotiate my position
in the room and try to outmaneuver her. She continues trying
to grab and hold. I continue to maneuver.
The party decides to hit a dance club whose tagline is “(Name of
State’s) Gay Dance Club.” I feel sorry for the entire state, but I
digress. Our party of eight or so has a fine time dancing, but chapter
president is now literally throwing herself all over me, actually
clinging to my back, hanging from me like a cape as imagined
by William S. Burroughs. She is drunk. I literally shake her from
my back several times. I decide to sit one out and happen to have
my hands folded together, almost as in prayer. She comes over and
starts sucking my fingers. I remove the fingers and remind her she
is married.
The club closes. As chapter president is too drunk to drive me
back to my hotel, one of the guys on hand, aware of the situation,
offers to drive. Chapter president rides shotgun, I’m in back. At
the hotel I say I’m tired, shake the driver’s hand, say thanks. Chapter
president wants to get out and hug me, then wants to say good
night. I say “Good night,” but she wants to say good night inside
the hotel. I suggest otherwise, but she follows me in.
“Why won’t you talk to me?!?!?!” she asks. I again remind her she
is married, also drunk, and that I’m not interested. I just want to
go to bed … without her. The guy at the front desk looks puzzled.
I pick chapter president up under my left arm, like a sack of potatoes,
deal with the revolving door, carry her down the sidewalk,
stuff her in the front seat of the running car and bark, “Get her out
of here!” As I am carrying her through the lobby to the door, the
thought occurs to me: “This does not happen to Michael Bierut.”
MICHAEL BIERUT
I have had plenty of bad client presentations, but most of my
speaking engagements have been fine, even the food part.
PAULA SCHER
Way back in the slide projector days I gave a talk for the Type
Directors Club in the fancy theater at Parsons. I designed the talk
with two projectors positioned against two screens, because it was
a 25-minute talk, and I was advised to be time-conscious. (I was
the first speaker in the program, and if my talk ran over, it would
foul up the whole day.)
The AV person was annoyed with my dual-carousel approach,
because he had to go out and find extra extension cords or something.
He couldn’t find an appropriate cord and asked if I could
just spill out the whole show of slides and set it up as one carousel.
I said that would screw everything up for me, and it would
also take at least 45 minutes to reconfigure the tray. He muttered
something nasty and stomped off. I frankly didn’t understand
what the big deal was.
So the projectors were set up, focused, and everything looked
swell. I was introduced, the lights were turned down. I stepped
up to the stage and clicked into the first slide. That click turned
all the house lights back on. I asked the AV guy to turn them off.
He did. I clicked into the next slide, and all the house lights went
back on. This went on through about 20 clicks, making the whole
slide show invisible.
Finally the audience starting groaning. Someone from the
organization stopped the nightmare and ordered the AV guy to
fix it. And they asked me to start from the beginning, no matter
how late I ran. The whole program shut down for about 45 minutes.
Everybody milled around pleasantly. People were speculating
about how on earth a slide projector could be connected into the
house-light wiring.
The AV guy said it was fixed, and I went back on stage. On my
way up the AV guy had to mike me and said, “See, I told you not
use that damn second tray.”
STEFAN SAGMEISTER in action
STEFAN SAGMEISTER
My worst experience was at the AIGA National Conference in Boston,
where, 15 seconds before I went on, the tech guy handed me his
remote control for the Mac that promptly crashed the entire presentation,
requiring a lengthy restart in front of 2000 people.
Having just arrived jet-legged from Portugal an hour before, I
might have made it through the restart period by telling little stories,
but MC John Hockenberry saw me struggling. He decided I
needed saving and came back onstage carrying bongos and started
a little drumming session with me. I hate bongos.
When this little avenue of distilled humiliation finally came
to an end, and I started my presentation proper, it turned out that
the National Battle of College Bands was booked into the adjoining Ballroom C. An incredibly loud bass thump covered every other word I uttered, forcing its own rhythm onto mine.
It lasted 25 minutes.
Inset: PAM WILLIAMS. The firm of which she is co-owner, Williams and House, coordinated the relaunch of Colors magazine in 2008; the podium for that event is shown.
PAM WILLIAMS
My worst speaking experience eventually turned out to be one of
my best. I was 25 years old and in my very first new business presentation.
I had been chosen by the head of my firm to be a partner,
and this meeting felt like a test. We had flown from the East
Coast to the Midwest and arrived 20 minutes late for the meeting.
I was so nervous I thought I would throw up.
The presentation began. My boss asked me to talk about
our experience in a particular area. In those days we stood up
to address the group. “It’s hot in here,” I thought as I walked to
the front of the room. As I started to address the group, my hair
fell into my face, so I brushed it away. Simultaneously, my vision
became blurry, and I felt dizzy. “I’m going to pass out,” I thought.
A few seconds later, I realized the reason I couldn’t see was
because I had wiped the right contact lens out of my eye when I
adjusted my hair. I knelt down on the carpet (high heels, skirt,
ugh) and began to look for the lens. The carpet was blue, just
like my contact lens. Crap. Within moments, four potential clients
had joined me on the carpet to help find the lens. After what
seemed like a lengthy search (my left eye wide open, right eye
squeezed shut), someone found the lens. I excused myself to rinse
off the polyester.
Humbled and embarrassed, I returned to the meeting. “No
problem,” I thought. “You can do this. You’ve only rehearsed 2345
times.” Then I felt the heat again. “Someone please turn on the air
conditioner,” I thought. My mouth became dry. My legs began to
shake uncontrollably until my whole body spasmed, worse than
Kramer on Seinfeld. Water? Is there water? I looked around. I
leaned against a table, and it wobbled back. I nearly fell.
I righted myself and took the deepest breath I can ever remember.
“I don’t know why I am so nervous,” I said to the group. “I love
what I do, we’re great at what we do, and I’d like to share why.”
Whew. I became a person instead of a presenter.
We were hired for a three-year stint. I have used this trick subsequently.
Works every time.
CARLOS SEGURA
When I spoke at a design conference in Chicago in 1994, I was
called a “communist” at a roundtable discussion for designing the
conference materials the way I did, and for using the font Neo.
JOHN BIELENBERG. At right, his 2003 Project M catalog.
JOHN BIELENBERG
I was scheduled to give a presentation at the AIGA chapter in a
medium-sized Midwestern city. Unfortunately the talk was scheduled
on the exact same date as the annual Cattle Convention that
is a big deal in this part of the country. All the downtown hotel
rooms were taken, so I was dropped off at a motel on the outskirts
of the city—in a mall parking lot.
I hadn’t eaten anything, and being without a car I walked over
to the mall to get some food. At 11 p.m., though, only the drugstore
was still open. Scouring the “food” section I came up with a
can of “Hungry Man” soup and, thankfully, a bottle of inexpensive
red wine. Of course, when I returned to my room I realized I had
no way to heat the soup and no way to open the can or the wine.
Duh. The front desk did have a can opener, but no corkscrew.
So my “speaker’s dinner” consisted of drinking cold beef soup
out of a can and shoving the cork into the bottle of wine and
drinking it out of a plastic water glass while sitting in a depressing
little motel in a parking lot at a shopping mall. Nasty.
I have another story but will keep it secret to protect my marriage
… even though I didn’t do anything. I promise.
LUBA LUKOVA.
LUBA LUKOVA
Actually I’ve never had a truly bad speaking experience, because
the audience has always reacted positively. But recently I had an
interview that did not go as planned. I was to be in front of an
audience at a national conference. Two days before the event I met
with the interviewer, a very experienced professional much older
than me. We agreed loosely on the questions to be discussed. We
went over the images I was going to show during the presentation.
To make things more organized, we decided how long I was to talk
on each question, and we divided the slides into groups with black
screens between the questions.
When the time of the interview came and we went on stage,
I was shocked that the interviewer did not follow any of what we
had rehearsed earlier. He took the microphone and talked about
his upcoming book and his memories of the ’60s. He did not ask
any of the questions we had planned. Needless to say, I was not
sure how to change the situation. This was a live performance in a
big hall full of people, and I did not want them to think something
was wrong.
I noticed the interviewer was reading his speech. He had
typed the words on pages with huge type, about 72 point. I guess
this was so he would not look old by using glasses. With such big
letters there was only about one sentence per sheet, and at one
point the interviewer got lost in so many pages. For a moment
he stopped reading to look for the next page. In that brief pause
somebody from the audience asked me a question in a loud voice.
That changed everything. I answered, and there were more and
more questions from the audience. The interviewer did not have a
chance to open his mouth again.
In the end it was a very successful event, and I did what I like
most: talking directly with the people and having a spontaneous
conversation with them. Afterward the interviewer ran from the
room without even saying goodbye. I never heard from him again.
DENISE GONZALES-CRISP
It was the first time I had spoken to such a large crowd—over 700
designers at AIGA national in Las Vegas. The audience wasn’t
there to hear me, though. I was sharing the stage with four typestars:
Jonathan Hoefler, Jonathan Barnbrook and the Dutch Lett-
Error guys, Just van Rossum and Eric van Blokland.
We each had 10–15 minutes to present. The LettErrors showed
first with something hip and playful. Jonathan H. was erudite and
succinct. I survived my 10 minutes. Barnbrook was last and went
over his allotted time, charming the audience as he always does. By
the time we got to the Q&A, I was good and freaked.
The moderator began the questions. Both Jonathans and the
LettErrors answered first. I remember thinking how articulate
they were, wondering what I could possibly add. When it came
my turn, I calmly faced the audience. To my surprise I found I
actually could add something to the proceedings after all: I could
blather in an unintelligible language!
I had opened my mouth to find myself uttering strange syllables
with great conviction. The sad thing is I carried on this way for an
interminable minute or so. By the time my brain smacked my mouth
shut, it was too late. I was an idiot, obviously. I spent the remainder
of the time on stage nodding my head or laughing mechanically with
the audience as they responded to my follow panelists.
A few months later I received a tape in the mail, with the title
of the panel on the label. The session in its entirety had been
recorded. Great. And to my great honor was now for sale, available
to every AIGA member.
Abso-frickin’-lutely great.